ANALISIS PENGARUH STRES KERJA DAN KEPUASAN KERJA TERHADAP KINERJA DOSEN DI SURABAYA
DOI:
https://doi.org/10.24843/EJMUNUD.2025.v14.i9.p03Keywords:
job satisfaction; lecturer performance; work stressAbstract
Penelitian ini bertujuan menganalisis pengaruh stres dan kepuasan kerja terhadap kinerja dosen di Surabaya, mengingat peran sentral dosen dalam tridharma perguruan tinggi: pengajaran, penelitian, dan pengabdian masyarakat. Latar belakang menunjukkan bahwa beban mengajar, tuntutan publikasi, dan tugas administratif berdampak pada kesejahteraan dosen, sementara kepuasan kerja dapat mendorong kinerja. Penelitian menggunakan pendekatan kuantitatif dengan 181 responden dosen melalui purposive sampling dan analisis regresi berganda. Hasil menunjukkan stres kerja berpengaruh negatif signifikan terhadap kinerja, sedangkan kepuasan kerja berpengaruh positif signifikan. Secara simultan, keduanya menjelaskan 73,8 persen variasi kinerja, sisanya 26,2 persen dipengaruhi faktor lain. Implikasi teoritis memperkuat Model JD-R dan Teori Dua Faktor Herzberg, yang menekankan ketidakseimbangan tuntutan dan sumber daya memengaruhi kinerja. Secara praktis, perguruan tinggi perlu menekan stres melalui dukungan sosial dan pelatihan manajemen stres, serta meningkatkan kepuasan kerja lewat kompensasi adil, lingkungan kolaboratif, dan peluang pengembangan karir.
This study analyzes the influence of work stress and job satisfaction on lecturer performance in Surabaya, considering their central role in the tri dharma of higher education: teaching, research, and community service. Teaching loads, publication demands, and administrative tasks affect well-being, while job satisfaction enhances performance. This quantitative study uses purposive sampling with 181 lecturer respondents and multiple regression analysis. Results show that work stress has a significant negative effect on performance, whereas job satisfaction has a significant positive effect. Together, they explain 73.8 percent of performance variation, while the remaining 26.2 percent stems from other variables. Theoretical implications reinforce the Job Demands-Resources (JD-R) Model and Herzberg’s Two-Factor Theory, confirming that an imbalance between demands and resources affects performance. Practical implications for higher education institutions include reducing stress through resource support (e.g., social support and stress management training) and enhancing satisfaction via fair compensation, a collaborative environment, and career development opportunities.
References
Abdillah, M. R., Anita, R., & Anugerah, R. (2016). Dampak Iklim OrganisasiTerhadap Stres Kerja dan Kinerja Karyawan. Jurnal Manajemen - EJM, 20(1), 121–141. https://doi.org/10.24912/JM.V20I1.69
Acosta, A. C., Ruiz, L. K. J., Marin, M. R., & Guerrero, E. G. P. (2018). Occupational stress and evaluation of performance in university professors of the Departmento del Cesar, Colombia/Estrés Ocupacional Y Evaluación De Desempeño En Docentes Universitarios Del Departamento Del Cesar. REVISTA ENCUENTROS, 17(01). https://doi.org/10.15665/encuent.v17i01.1595
Adhan, M., Andi Prayogi, M., Siswadi, Y., & Ekonomi dan Bisnis, F. (2020). Peran Mediasi Komitmen Organisasi pada Pengaruh Kepuasan Kerja terhadap Kinerja Dosen Tetap Universitas Swasta di Kota Medan. Jurnal Samudra Ekonomi Dan Bisnis, 11(1), 1–15. https://doi.org/10.33059/JSEB.V11I1.1654
Akram, M. (2018). Development and Validation of School Teacher Effectiveness Questionnaire. Journal of Research and Reflections in Education, 12(2), 154–174. https://www.prdb.pk/front/development-and-validation-of-school-teacher-effectiveness-q-5106
Asriadi, Muh. A. M., Helmi, S., Kassymova, G. K., Retnawati, H., Hadi, S., & Istiyono, E. (2022). Effect of Job Satisfaction on Service Quality mediated by Lecturer Performance at State Universities. https://doi.org/10.31643/2022.08
Baridam Ngobe, L. D. (2023). Work Stress and Job Burnout Among Lecturers in State Owned Universities in Rivers State: The Mediating Role Of Self Efficacy. Iris Journal of Economics & Business Management, 1(3). https://doi.org/10.33552/ijebm.2023.01.000514
Bustamante, E., Bustamante, F., Gonzalez, G., & Bustamante, L. (2016). Burnout in the teaching profession: a study from the bioanalysis school of Carabobo University. Faculty of science on health headquarters Aragua, Venezuela. Medicina y Seguridad Del Trabajo, 62(243), 111–121. https://www.researchgate.net/publication/317479885_Burnout_in_the_teaching_profession_a_study_from_the_bioanalysis_school_of_Carabobo_University_Faculty_of_science_on_health_headquarters_Aragua_Venezuela
Cárdenas Rodríguez, M., Méndez Hinojosa, L. M., & González Ramírez, M. T. (2014). Evaluación del desempeño docente, estrés y burnout en profesores universitarios / Evaluation of teacher performance, stress and burnout in university professors. Actualidades Investigativas En Educación, 14(1). https://doi.org/10.15517/aie.v14i1.13210
Cotos-Gamarra, A., Ruelas-Salazar, M., Fernández-Hurtado, G., & Cordova-Buiza, F. (2023). The Influence of Job Stress on Employee Performance in Higher Education Institutions: A Review and Research Agenda. IBIMA Business Review, 2023. https://doi.org/10.5171/2023.141493
Faiq, Z., Taher, M. T., & Sediqi, K. Z. (2022). Relationship Between Job Stisfaction and Productivity Among Lecturers of Seyyed Jamaluddin TeacherTraining Institute. Sprin Journal of Arts, Humanities and Social Sciences, 1(09), 24–30. https://doi.org/10.55559/SJAHSS.V1I09.53
Fitriady, M. Y., Ismuhadjar, I., & Zami, A. (2023). Determinants of Lecturer Performance Through Job Satisfaction at the State Polytechnic in Jakarta and Study Programs Outside the Main Campus (PSDKU) in Indonesia. International Journal of Social Science And Human Research, 06(01). https://doi.org/10.47191/ijsshr/v6-i1-53
Ghozali, I. (2018). Aplikasi Analisis Multivariate dengan Program SPSS (9th ed.). Badan Penerbit Universitas Diponegoro.
Hasan, M. I. (2018). Pokok-Pokok Materi Statistik 2 (Statistik Inferensi) (2nd ed.). PT Bumi Aksara.
Hui, S., & Lee, K. J. (2024). The Impact of Primary Work Stressors on Work Performance among University Lecturers in Shaanxi, with Self-efficacy as a Moderating Variable. Journal of Education and Educational Research, 7(1). https://doi.org/10.54097/2e0tqc95
Ihalauw, M., Se, H., & Hamid, A. M. (2024). Pengaruh Beban Kerja, Kompensasi dan Kepuasan Kerja Terhadap Produktivitas Kerja Dosen dalam Publikasi Jurnal Ilmiah di Universitas Flores. Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah, 6(12), 8943-8959–8943 – 8959. https://doi.org/10.47467/ALKHARAJ.V6I12.4864
Kim, L., Pongsakornrungsilp, P., Pongsakornrungsilp, S., Horam, N., & Kumar, V. (2023). Key Determinants of Job Satisfaction among University Lecturers. Social Sciences, 12(3). https://doi.org/10.3390/socsci12030153
Leech, N. L., Barret, K. C., & Morgan, G. A. (2108). IBM SPSS for Intermediate Statistics: Use and Interpretation (Fifth). Lawrence Erlbaum Associates, Inc.
Lubis, I. S. (2024). Exploring the mediating role of job satisfaction in enhancing lecturer performance: A study of competence and work environment in higher education. Https://Ijsra.Co.in/Ijsra-2024-1547, 12(2), 2354–2362. https://doi.org/10.30574/IJSRA.2024.12.2.1547
Madhavi, A., & Rao, S. (2023). A study of work stress and its impact on employees’ performance and job satisfaction. International Journal of Education and Science Research Review, 10(4), 119–5. https://www.researchgate.net/publication/383863470_A_study_of_work_stress_and_its_impact_on_employees’_performance_and_job_satisfaction
Nourdadashi, A., Amraei, M., & Khiavi, F. F.-. (2023). The Association between Job Stress and Productivity among the Non-Academic Staff of Universities. Depiction of Health, 14(4), 397–408. https://doi.org/10.34172/DOH.2023.31
Purba, M., Tarigan, L. L., Munthe, E. D., Saragih, V., Sulianty, M., & Sitanggang, H. (2022). Analysis of the Effect of Work Stress and Work Motivation on Lecturer Teaching Performance: Enrichment : Journal of Management, 12(5), 3900–3906. https://doi.org/10.35335/ENRICHMENT.V12I5.936
Sambung, R., Thoyib, A., Troena, E. A., & -, S. (2012). Pengaruh Kepuasan Kerja, Komitmen Organisasional, Kepribadian dan Profesionalisme Dosen terhadap Organizational Citizenship Behavior serta Dampaknya terhadap Kinerja Dosen (Studi pada Universitas Palangka Raya). Jurnal Aplikasi Manajemen, 10(1), 12–20. https://doi.org/10.18202/JAM.V10I1.396
Sari, H. F., Ekawarna, E., & Sulistiyo, U. (2022). Pengaruh Stres Kerja, Motivasi Kerja dan Kepuasan Kerja Terhadap Kinerja Guru. Edukatif: Jurnal Ilmu Pendidikan, 4(1). https://doi.org/10.31004/edukatif.v4i1.2113
Sinniah, S., Al Mamun, A., Md Salleh, M. F., Makhbul, Z. K. M., & Hayat, N. (2022). Modeling the Significance of Motivation on Job Satisfaction and Performance Among the Academicians: The Use of Hybrid Structural Equation Modeling-Artificial Neural Network Analysis. Frontiers in Psychology, 13. https://doi.org/10.3389/fpsyg.2022.935822
Sushma, Malhan, D., & Kumar, M. (2025). Exploring Workplace Dynamics: A Systematic Review and Bibliometric Analysis of Work Stress, Gender Diversity, and Job Satisfaction in Higher Education Institutions. Journal of Information Systems Engineering and Management, 10(5s), 786–803. https://doi.org/10.52783/JISEM.V10I5S.772
Suyanto, S. S. R., Hariyadi, S., & Suharto, R. B. (2021). Factors Affecting Work Stress And Performance With Compensation Moderation In Working Load Relationships On The Performance Of Private Teachers In East Kalimantan. Psychology and Education Journal, 58(1), 2398–2411. https://doi.org/10.17762/PAE.V58I1.1115
Tageja, N., Chaturvedi, V., Singh, G., & Petford, N. (2019). Job Stress-Performance in Academia: Role of Emotional Intelligence Social Support. 2019 International Conference on Automation, Computational and Technology Management, ICACTM 2019. https://doi.org/10.1109/ICACTM.2019.8776706
Toropova, A., Myrberg, E., & Johansson, S. (2021). Teacher job satisfaction: the importance of school working conditions and teacher characteristics. Educational Review, 73(1). https://doi.org/10.1080/00131911.2019.1705247
Wahyuni, E. S., Taufik, T., & Ratnawati, V. (2016). Pengaruh Budaya Organisasi, Locus of Control, Stres Kerja Terhadap Kinerja Aparat Pemerintah Daerah dan Kepuasan Kerja Sebagai Variabel Intervening (Studi Empiris Pada Pemerintah Kabupaten Bengkalis). Jurnal Manajemen - EJM, 20(2), 189–206. https://doi.org/10.24912/JM.V20I2.43
Wijaya, E. (2024). Upaya Meningkatkan Kepuasan Kerja Dosen Melalui Keadilan social, Kepemimpinan Melayani dan Iklim Kerja (Studi kasus di Institut Bisnis IT&B). Jurnal Ilmiah Mahasiswa Perbankan Syariah (JIMPA), 4(2), 691–704. https://doi.org/10.36908/JIMPA.V4I2.441
Xu, Y., & Wang, Y. (2023). Job stress and university faculty members’ life satisfaction: The mediating role of emotional burnout. Frontiers in Psychology, 14. https://doi.org/10.3389/fpsyg.2023.1111434
Ye, X. (2022). An Empirical Study of the Impact of Work Stress on Work Performance of University Teachers: a Qualitative and Quantitative Analysis. Advances in Education, Humanities and Social Science Research, 2(1). https://doi.org/10.56028/aehssr.2.1.530
Yen, V. T. (2024). Impact Of Job Stress On Lecturer’s Performance: The Moderating Role Of Social Support. Educational Administration: Theory and Practice, 30(5), 6216–6225. https://doi.org/10.53555/KUEY.V30I5.2899
Downloads
Published
Issue
Section
License
Copyright (c) 2025 Riska Carollina, Siti Mujanah, Achmad Yanu Alif Fianto
This work is licensed under a Creative Commons Attribution 4.0 International License.
