Studi persepsi dan preferensi pengunjung terhadap tingkat kenyamanan pada Taman Literasi Martha Christina Tiahahu, Jakarta Selatan

Abstract

The revitalization of the Martha Christina Tiahahu Literacy Park (TLMCT) has significantly increased the number of visitors, bringing both positive and negative impacts. Although comprehensive facilities have been provided, this increase in quantity does not necessarily guarantee comfort. Several aspects are still less than optimal in meeting visitor needs, so a detailed analysis is needed to provide strategic recommendations regarding comfort levels. This study aims to identify the physical condition of the TLMCT post-revitalization and analyze visitor perceptions and preferences regarding park comfort. A descriptive mixed-methods approach was used, combining descriptive field observation with Likert-scale analysis for respondent data. The evaluation was based on eight comfort indicators: circulation, temperature, noise, aroma, shape, safety, cleanliness, and aesthetics. The findings indicate alignment between visitor perceptions and preferences; however, three factors—cleanliness, safety, and noise—remain suboptimal within this urban environment. Therefore, this study offers recommendations for facility adjustments and infrastructure additions to improve park management functionality and overall visitor satisfaction.