Hanna H. Sihombing, Irene, Diena Mutiara Lemy, and Rudy Pramono. “The Power of Culture in Building Trust and Loyalty: A Lesson Learned from COVID-19 Pandemic in Bali’s Hotel Industry”. Jurnal Kajian Bali (Journal of Bali Studies) 15, no. 2 (August 3, 2025): 601–632. Accessed February 21, 2026. https://ejournal1.unud.ac.id/index.php/kajianbali/article/view/1291.