Social Media and Digital Literacy on Cryptocurrency Trust: The Moderating Role of Financial Literacy

Authors

  • Clairine Cardin Tobing School of Business and Management, Universitas Ciputra, Indonesia
  • Maria Asumpta Evi Marlina School of Business and Management, Universitas Ciputra, Indonesia

DOI:

https://doi.org/10.24843/EJA.2026.v36.i01.p18

Keywords:

Cryptocurrency, Kepercayaan Investasi, Media Sosial, Literasi Digital, Literasi Keuangan

Abstract

The development of digital assets has driven an increase in
interest among the younger generation to invest in
cryptocurrency, but their level of trust varies and is influenced by
the quality of information and digital literacy skills. This study
aims to analyze the influence of social media and digital literacy
on cryptocurrency investment trust, with financial literacy as a
moderating variable. Data was collected through a Google Form
questionnaire distributed to members of the Telegram group
“INDODAX– Indonesia Bitcoin & Crypto Exchange Official
Group” with a population of 46,302 members, and analyzed
using the Partial Least Squares–Structural Equation Modeling
(PLS-SEM) approach. The results show that social media does not
have a significant effect on investment confidence, while digital
literacy has a positive and significant effect. Financial literacy acts
as a moderating variable that weakens the influence of social
media but strengthens the influence of digital literacy on
cryptocurrency investment confidence. The implications of this

References

Abbasi, G. A., Tiew, L. Y., Tang, J., Goh, Y. N., & Thurasamy, R. (2021). The adoption of cryptocurrency as a disruptive force: Deep learning-based dual stage structural equation modelling and artificial neural network analysis. PLoS ONE, 16(3 March 2021), 1–26. https://doi.org/10.1371/journal.pone.0247582

Albayati, H., Kim, S. K., & Rho, J. J. (2020). Accepting financial transactions using blockchain technology and cryptocurrency: A customer perspective approach. Technology in Society, 62, 101320. https://doi.org/10.1016/j.techsoc.2020.101320

Alomari, A. S. A., & Abdullah, N. L. (2023). Factors influencing the behavioral intention to use Cryptocurrency among Saudi Arabian public university students: Moderating role of financial literacy. Cogent Business and Management, 10(1). https://doi.org/10.1080/23311975.2023.2178092

Apandi, N., Sazali, R., & Mohamad, W. (2023). Digital Footprints and Mental Resilience : A Study of Social Media ’ s Influence on Student Athletes Digital Footprints and Mental Resilience : A Study of Social Media ’ s Influence on Student Athletes Faculty of Sports Science and Recreation , Universiti. 12(January). https://doi.org/10.37134/jsspj.vol12.2.3.2023

BAPPEBTI. (2024). Bappebti Catat Transaksi Aset Kripto di Indonesia Tembus Rp475,13 Triliun pada Januari—Oktober 2024. 21, November 2024, Jakarta, Indonesia.

Chergarova, V., Arcanjo, V., Tomeo, M., Bezerra, J., Vera, L. M., & Uloa, A. (2022). Cryptocurrency fraud: A study on the characteristics of criminals who are using fake profiles on a social media platform to persuade individuals to invest into cryptocurrency. Issues in Information Systems, 23(3), 242–252. https://doi.org/10.48009/3_iis_2022_120

Danurwenda, R., & Suhartini, D. (2024). Pengambilan Keputusan Investasi Cryptocurrency pada Generasi Z. Jurnal E-Bis, 8(2), 573–583. https://doi.org/10.37339/e-bis.v8i2.1792

Davis, F. D. (1998). Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology. JSTOR. https://doi.org/10.2307/249008

Fadli, J. A. (2025). The Impact of Security, Digital Financial Literacy, and Trust on Cryptocurrency Investment Experiences. Jurnal Ilmiah Manajemen Kesatuan, 13(2), 1075–1082. https://doi.org/10.37641/jimkes.v13i2.3163

Hayashi, F., & Routh, A. (2025). Financial literacy, risk tolerance, and cryptocurrency ownership in the United States. https://doi.org/10.1016/j.jbef.2025.101060

Hwang, H. S., Zhu, L. C., & Cui, Q. (2023). Development and Validation of a Digital Literacy Scale in the Artificial Intelligence Era for College Students. KSII Transactions on Internet and Information Systems, 17(8), 2241–2258. https://doi.org/10.3837/tiis.2023.08.016

Kutera, M. (2022). Cryptocurrencies as a subject of financial fraud. Journal of Entrepreneurship, Management and Innovation, 18(4), 45–77. https://doi.org/10.7341/20221842

Magbitang, J. P., Caballero, M., & Bool, N. (2023). Evaluating the Impact of Financial Literacy and Awareness to Acceptance and Attitude Towards Cryptocurrency of Filipino Millennials Workforce in the City of Makati. American Journal of Economics and Business Innovation, 2(1), 39–51. https://doi.org/10.54536/ajebi.v2i1.1213

Majdina, N. I., Pratikno, B., & Tripena, A. (2024). 4. Penentuan Ukuran Sampel Menggunakan Rumus. Jurnal Ilmiah Matematika Dan Pendidikan Matematika, 16(1), 73.

Özyeşil, M., & Tembelo, H. (2023). Developing a Cryptocurrency Investment Trust Scale: An Application on Istanbul Provincial Health Directorate Employees. 8(1), 122–128.

Perayunda, I. G. A. D., & Mahyuni, L. P. (2022). Faktor-Faktor Yang Mempengaruhi Keputusan Investasi Cryptocurrency Pada Kaum Milenial. EKUITAS (Jurnal Ekonomi Dan Keuangan), 6(3), 351–372. https://doi.org/10.24034/j25485024.y2022.v6.i3.5224

Pratama, M. A. (2022). Investasi Kripto: Antara Untung, Buntung dan Depresi. BI Institute. https://www.bi.go.id/id/bi-institute/BI-Epsilon/Pages/Investasi-Kripto-Antara-Untung,-Buntung-dan-Depresi.aspx

Rahmawati, F. (2023). Studi: Mayoritas Orang yang Investasi Kripto Ternyata Rugi, Ini Penyebabnya. https://www.kompas.tv/ekonomi/432473/studi-mayoritas-orang-yang-investasi-kripto-ternyata-rugi-ini-penyebabnya

Ratnawati, K., Fakhri, E. A., & Handrito, R. P. (2024). Exploring the Impact of Financial and Emotional Values on Investment Decisions: a Mediation Model of Intention To Use Cryptocurrency and the Moderating Role of Social Media Influence. 431–448.

Retno Purwani Setyaningrum, & Wiyatur. (2025). The Decision Making of Cryptocurrency Investment in Digital Literacy and Motivation Among Generation Z Through Investment Interest in Indonesia. Jurnal Manajemen Bisnis, 12(1), 101–115. https://doi.org/10.33096/jmb.v12i1.984

Rijanto, B. P., & Utami, N. (2024). Financial technology, social media influencers, and experience of cryptocurrency investment decisions: Financial literacy’s role. Jurnal Manajemen Maranatha, 23(2), 201–216. https://doi.org/10.28932/jmm.v23i2.8717

Shuhaiber, A., Al-Omoush, K. S., & Alsmadi, A. A. (2023). Investigating trust and perceived value in cryptocurrencies: do optimism, FinTech literacy and perceived financial and security risks matter? Emerald. https://doi.org/10.1108/K-03-2023-0435

Tubastuvi, N., Azaria, M. J. F., Purwidianti, W., & Aryoko, Y. P. (2024). Gen Z Investment Decision: Role of Financial Literacy, Financial Behaviour, Financial Experience and Risk Tolerance. Airlangga Journal of Innovation Management, 5(4), 721–739. https://doi.org/10.20473/ajim.v5i4.61315

Yang, J., Wu, Y., & Huang, B. (2023). Digital finance and financial literacy: Evidence from Chinese households. Journal of Banking and Finance, 156(February 2021). https://doi.org/10.1016/j.jbankfin.2023.107005

Yusuf Hendri Gunawan, & Khresna Bayu Sangka. (2025). The Influence of Financial Literacy and Digital Literacy on Crypto Investment Decisions with FOMO as a Moderating Variable. International Journal of Economics and Management Research, 4(2), 386–393. https://doi.org/10.55606/ijemr.v4i2.375

Zaky Muhamad Hikam, Ach. Badrus Soleh, & Fahrudin Rasta Hidayat. (2023). Digital Literacy Education to Increase Sukuk Investment in Indonesia. Journal of Islamic Economy and Community Engagement, 4(1), 10–16. https://doi.org/10.14421/jiecem.2023.4.1.1914

Zheng, H., Li, Q., & Xia, C. (2024). Does financial literacy contribute to facilitating residents in safeguarding their rights as financial consumers?A three-stage study based on the perspective of “fraud” phenomenon. https://doi.org/10.1016/j.iref.2024.03.053

Downloads

Published

30-01-2026

How to Cite

Tobing, C. C., & Maria Asumpta Evi Marlina. (2026). Social Media and Digital Literacy on Cryptocurrency Trust: The Moderating Role of Financial Literacy . E-Jurnal Akuntansi, 36(1). https://doi.org/10.24843/EJA.2026.v36.i01.p18

Issue

Section

Articles